Object Server 01: Fatal SQL condition during login. Error message: “The internal time zone version number stored in the database is higher than the version supported by the kernel (8/7) User a newer Microsoft Dynamics AX kernel.”

Issue: Dynamics AX service failed to start due to below error:

Event Log:

AX: AX 2012 R3 with CU8 and without.

OS: Windows Server 2012 and 2012 R2.

SQL: SQL Server 2014.

Solution:

1. Open SQL Server (SSMS).

2. Select the Database (MicrosoftDynamicsAX).

3. Run the below script:

Select*from SQLSystemVariables

WHERE PARM = ‘SYSTIMEZONESVERSION’

UPDATE SQLSystemVariables

SET VALUE = 7

WHERE PARM = ‘SYSTIMEZONESVERSION’

And the return to window type CMD run as Admin

C:\Windows\system32>

Type: net start AOS60$01

Will look like: C:\Windows\system32>net start AOS60$01